Right-click on any Box Sync items and select Delete "Box Sync".Nearly three months after Apple publicly released macOS Big Sur, a growing number of users have expressed frustration that the Box Drive app is still experiencing issues on the latest version of the operating system. (Optional) Delete Box Sync password items in your Keychain:ħ. /Users/USERNAME/Library/Application Support/Box/Box Sync/./Users/USERNAME/Library/Logs/Box/Box Sync/.(Optional) Delete any remaining Box Sync components if they exist: Locate your Box Sync folder (default location is /Users/USERNAME/Box Sync) and delete it only if all of the content has been synced up to Box. Quit Box Sync by clicking on the Box Sync icon in your menu bar and selecting Quit.ĩ. C:\Users\USERNAME\AppData\Local\Box Syncġ.This will avoid any confusion when installing a new instance of Box Sync. If you do not want to delete the old Box Sync folder you can rename it (ex: "Box Sync Old") to break the association between Box Sync and your Box.com.Do not delete your Box Sync folder if it contains content that is not synced up to Box.(Optional) Delete the remaining Box Sync folders: Under Programs, select Uninstall a program.Ħ. Quit Box Sync by clicking on the Box Sync icon in your system tray and selecting Quit.ģ. How to Uninstall Box Sync on a Windows PCġ. If you have Sync on your computer and would like to uninstall it, follow the directions below for Windows PC or Mac. Beginning with Drive v.2.4, Box has included an automated Sync uninstaller as part of the Drive install process. For this reason, Box is transitioning users from Box Sync to Box Drive. To unmark folders for offline use, repeat the above process and select Make Available Online Only.īox Drive now has the same capabilities as Sync, making Sync obsolete. You can work on files within the folder like you normally would and changes will be automatically synced when you are online. The folder and its contents will be downloaded to your computer. Navigate to the folder you’d like to make available for offline use.Ĥ. Box Notes, Google Docs, etc) are not supported.įor more information, see the Box Community article on Making Content Available Offline. Any changes that are made offline will be automatically updated in the cloud when you are back online. A new page will open.Ĩ. Select the location where you'd like to save the install file.ĩ. Open the installer and follow the directions.īox Drive’s Mark for Offline feature allows you to save folders to your local device so that the files they contain may be accessed for offline use. If you do not have administrative access to install/uninstall applications on your computer, call the Service Desk at (617) 627-3376 or email and ask for assistance.Ģ. Click on your profile icon at the top right of the page.ĥ. Select Box Drive from the search results.Ħ. Click on the Add button. For more information and a demonstration, watch the Box Drive video. See the section below on "Mark for Offline". Box Drive also has a Mark for Offline feature that allows you to work on files without an internet connection. Your files will remain stored in the cloud, so internet access is still required. Box Drive allows you to access your Box content through your computer’s built-in file manager (Finder for Mac or Explorer for Windows PC).
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